By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.
revopsAf the podcast

Episode 66: The RevOps Archetype Matrix: Know Your Superpower

Follow us on your favorite podcast platform:

youtube podcast icon
spotify podcast icon
apple podcast icon

In this episode of the RevOpsAF Podcast, host Matthew Volm, CEO and Founder of RevOps Co-op and Eventful, sits down with Jared Barol, a seasoned revenue and go-to-market strategist whose career spans early-stage startups, public enterprises, and private equity-backed companies. Together, they unpack Jared’s now widely discussed framework — the RevOps Archetype Matrix — a model designed to help operators identify their strengths, avoid capability blind spots, and build balanced teams that scale intelligently across every growth stage.

The conversation bridges multiple disciplines — organizational design, hiring strategy, data architecture, and leadership development — and serves as both a playbook for RevOps leaders building teams and a mirror for professionals looking to map out their career trajectory.

From Linguist to RevOps Leader: A Nonlinear Career Path

Jared’s career didn’t begin in spreadsheets or CRMs — it began with languages.

“Three of the best RevOps leaders I know all started in the same place — studying other languages and working abroad. There’s something about pattern recognition, translation, and systems thinking that overlaps with what we do in operations.”

After nearly a decade as an entrepreneur — starting six companies across four countries — Jared worked his way through every GTM function imaginable: SDR, AE, frontline sales leader, marketing head, enablement lead, pre-sales manager, and finally, product and go-to-market strategist. That multifaceted experience gave him a front-row seat to a persistent operational challenge: how to hire the right kind of operator at the right stage of growth.

“You’re building fast, you have gaps, and you’re torn between solving an urgent tactical problem or building a longer-term capability. The trick is knowing when to do which — and what kind of operator can actually get you there.”

This led Jared to distill a framework that separates roles (what people do) from capabilities (what they bring) — because businesses don’t scale by hiring more bodies, they scale by orchestrating capabilities that evolve with the company’s needs.

For more on growing your career in RevOps, check out RevOps Co-op Video Series: Breaking Out of the CRM Box: How to Grow Your Career in RevOps.

The OPS Framework: Every RevOps Team Is a System of Capabilities

Before defining archetypes, Jared introduces the OPS framework — Operations, Performance, and Strategy — the three core pillars of any high-functioning revenue operations organization.

  • Operations: The systems, data, and analytics that power execution.
  • Performance: The enablement, measurement, and management of people and processes.
  • Strategy: The forward-looking work that defines where to play, how to win, and how to evolve the GTM engine.

These pillars mature as a company grows. A Series A startup might only “report the news” — metrics, pipeline, bookings. A $100B public enterprise, on the other hand, uses its RevOps function to define competitive landscapes, white-space expansion, verticalization, and M&A strategy.

“The framework is the same, but the capability emphasis shifts over time. Early-stage RevOps teams are about adaptability; late-stage teams are about scalability and precision.”

For more on improving your RevOps team dynamics, check out RevOps Co-op Blog: A Framework to Improve RevOps Team Dynamics.

The Archetype Matrix: Plotting Your RevOps DNA

At the heart of Jared’s model lies a two-by-two matrix that categorizes operators based on their focus (technical vs. business) and orientation (tactical vs. strategic). Plot yourself on these axes, and you’ll find one of four archetypes:

Jared Barol's Ops Archetype Matrix

Each archetype has distinct thinking patterns and value creation modes. A Systems Architect translates business requirements into scalable infrastructure. A Growth Catalyst sees the chessboard — market dynamics, ICP strategy, and org design. Insight Ops drives clean process execution, while GTM Operators make sure sellers and marketers stay productive and aligned day-to-day.

“The idea isn’t to put people in boxes — it’s to show how complementary archetypes can create balance. Every company needs all four. It’s when one dominates that dysfunction starts.”

For more on building your own personal brand as a revenue operator, check out RevOps Co-op Blog: A Realistic Guide to Building Your Personal RevOps Brand.

The Growth Wings: Evolving Within (and Beyond) Your Quadrant

Jared and co-creator Steven Daniels developed an Archetype Test that lets individuals and teams diagnose their distribution across the matrix. The test not only plots your archetype but also highlights your growth wings — the logical directions you can stretch into based on your natural strengths.

For instance:

  • Systems Architects might grow into Product Management or CTO-style leadership roles.
  • Growth Catalysts often progress toward CRO, COO, or President roles.
  • Insight Ops evolve into Ops Directors or Platform Architects**.**
  • GTM Operators transition into functional leadership roles across Sales, CS, or Enablement.
“Just because you’re tactical doesn’t mean you need to become strategic. The fastest growth comes from leaning into your superpower while hiring for your gaps.”

He adds that mentorship is non-negotiable:

“Get a mentor who actually cares about you. Your manager might be on their way to buying a boat — you need someone who still remembers the grind.”

For more on career growth from the lens of a CRO, check out RevOps Co-op Video Series: A CRO’s Insights on Career Growth, Mindfulness, and Revenue Operations.

The Gotchas: Every Archetype Has a Dark Side

Jared and Matt discuss the common pitfalls that plague each archetype:

  • Systems Architects: prone to over-engineering, creating perfect but paralyzing infrastructure.
  • Growth Catalysts: risk project sprawl — too many pilots, not enough finalized outcomes.
  • Insight Ops: become report factories with endless dashboards that don’t drive action.
  • GTM Operators: slip into policy cop mode, enforcing rules instead of enabling performance.
“None of these make someone bad at their job. They just reveal where your instincts can work against you if unchecked.”

By naming these patterns, leaders can design balanced RevOps teams that complement rather than duplicate capabilities.

For more on breaking into RevOps as a career, check out RevOps Co-op Blog: Breaking into RevOps: Key Skills to Accelerate Your Career Path.

The Scaling Lens: Archetypes by Company Stage

One of the most actionable takeaways from Jared’s framework is how capability mix should evolve with company scale. He outlines five archetype distributions by growth stage:

  1. Pre-Revenue → $2M ARR:
    • No RevOps hire yet. Founders and early GTM leads are still finding product-market fit.
    • Over-engineering is fatal at this stage.
  2. $2–15M ARR (Series A/B):
    • Hire Growth Catalysts and GTM Operators first.
    • You need visionaries who can test and adapt fast — not systems people trying to “lock things down.”
  3. $15–100M ARR (Growth Stage):
    • Introduce Insight Ops to bring structure.
    • Flatten orgs, set clear process guardrails, and focus on repeatability.
  4. $100–500M ARR (Late Growth / Pre-IPO):
    • Add Systems Architects to re-platform and scale infrastructure for public-company readiness.
  5. Enterprise / Public:
    • Shift from execution to optimization and innovation — anticipating problems before they happen.
“Your org design should evolve like a portfolio. Each stage of growth demands a rebalancing of capabilities. Too much architecture early kills agility. Too little later kills scale.”

For more on growing your RevOps org as your company scales, check out RevOpsAF Podcast Episode 13: What should RevOps look like as a company scales?

The Consequences of Imbalance

When teams get lopsided, dysfunction follows predictable patterns:

  • Overly Tactical Teams → Constant firefighting, zero innovation.
  • Overly Strategic Teams → Vision with no execution.
  • Too Technical → Tool sprawl, slow decision-making.
  • Too Business-Oriented → Poor data hygiene, no scalable foundation.

Jared suggests leaders aim for roughly 80% tactical to 20% innovation capacity in aggregate — a mix that keeps the GTM engine running while allowing for meaningful progress.

“If everyone’s firefighting five days a week, you’re not growing. You’re surviving.”

The Future of RevOps: Smaller Teams, Bigger Impact

Looking ahead, Jared predicts a structural compression across revenue operations. With AI automating repetitive tasks, RevOps teams will become leaner, more analytical, and more strategic.

“The ratio of operators to sellers — 1:20 or 1:30 — will stretch to 1:50. AI will handle admin work, but RevOps will still be the connective tissue translating insight into action.”

He also cautions against chasing trendy titles like “GTM Engineer” or “AI Ops Specialist” too early:

“Titles are transient. Capabilities endure. Before hiring someone new, ask if you can evolve the talent you already have.”

Matt and Jared agree that the next frontier of RevOps lies not in tool proliferation but in orchestration — how operators architect AI and automation layers to deliver cleaner data, faster insight, and more credible decision-making at the executive level.

For more on the evolution of RevOps, check out RevOpsAF Podcast Episode 2: RevOps is Evolving. Are you?

Rapid-Fire Forecasts: AI, Efficiency, and the Evolution of Ops

When asked what currently frustrates him most about the RevOps and AI discourse, Jared doesn’t hold back:

“Every few years, we invent a new title to solve an old problem. Now it’s ‘GTM Engineers.’ Before that, it was ‘Salesforce Admins.’ The problem hasn’t changed — it’s still about capabilities, not titles.”

And when asked to predict what RevOps will look like by the end of 2026?

“We’ll execute with fewer people and fewer tools. The winners will be the teams that figure out how to combine human capability and AI leverage without overcomplicating the stack.”

The takeaway: AI won’t replace operators — it’ll amplify their superpowers, freeing them to focus on insight, judgment, and leadership.

For more on building AI agents for RevOps, check out RevOps Co-op Video Series: Building AI Agents for RevOps: From Data Hygiene to Deal Insights.

Key Insights and Takeaways

  • RevOps is about capabilities, not titles. Hire and organize based on what your company needs to do, not who you think you need to hire.
  • Every operator fits into one of four archetypes. Balance across Systems Architects, Growth Catalysts, Insight Ops, and GTM Operators drives sustainable growth.
  • Beware of archetype imbalance. Too much of any one archetype leads to process gridlock, slow decision cycles, or burnout.
  • As companies scale, their capability mix must evolve. Early stages need adaptability; late stages need predictability.
  • AI will compress RevOps orgs, not replace them. Efficiency is the new superpower — orchestration is the new currency.

Looking for more great content like this?

Join the RevOps Co-op community — 18,000+ operators strong — to access exclusive frameworks, tools, and discussions designed to help you identify your RevOps archetype, scale your impact, and shape the future of modern go-to-market strategy. Be sure to check out our blog and subscribe to our YouTube Channel for more insights.

Related Episodes

🚀 Reach Your RevOps Goals

Our average member has more than 5 years of RevOps experience. That means you’ll have real-time access to seasoned professionals. All we ask is that you’re generous with your knowledge in return.