Learn how failed payments drive 50% of churn. Vince Chiofolo and Matthew Volm discuss why payments are a RevOps problem, not just finance one.
Learn how former VP of Sales & CS Joe Di Grande approaches customer success automation, from data foundations to health scores and sales-to-CS handoffs.
Discover how CS Ops drives retention and scales revenue. Learn how to accelerate onboarding and productize programs for efficient customer success.
Learn how HubSpot's CS leader for the top 1% accounts defines and measures customer value to boost retention and drive revenue growth.
Learn how to assess data quality, assign ownership, and drive growth with cleaner, smarter segmentation.
