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Revenue Operations

AI or Die: 5 RevOps Workflows You Should’ve Launched Yesterday

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AI isn’t just hype anymore. It’s here - and it's transforming how RevOps gets things done. In this digital event, Camela Thompson, Head of Marketing at RevOps Co-op, and Ryan DeForest, former Gong and Salesforce leader now heading up GTM Ops at Default, break down the five most impactful AI-powered workflows every revenue operations team should be experimenting with right now.

Here’s what they covered - and why these workflows could mean the difference between staying competitive or falling behind.

Start Small or Burn Fast

Before diving into the workflows, the speakers dropped a critical reminder: don’t try to boil the ocean. AI tools are expensive, and many are priced by consumption. Start small. Test with limited datasets and watch your API usage - especially when layering tools like Clay, Zapier or OpenAI.

“People try to go from zero to a hundred overnight,” said Ryan. “But if you crawl before you run, you’ll avoid wasted time and money.”

Workflow 1: Score and Qualify Leads with AI

Every RevOps pro knows lead scoring is essential - but maintaining rigid, rules-based models is tough when your GTM motion evolves. AI makes this smarter.

  • Enrich incoming leads with third-party data from Clay, ZoomInfo or D&B
  • Add an AI node that evaluates lead quality as if it were your best SDR
  • Output a score with reasoning so sales knows why a lead matters

Why it works: AI-powered scoring adapts as your business scales, and it can handle multiple enrichment sources, lead sources and nuances.

“Tell the AI to act like an SDR who sells your product. Feed it data. Then ask it to give a score from one to ten - with a reason,” said DeForest.

Check out our post on **GenAI + Marketing Analytics** to understand how AI elevates analytics alongside RevOps workflows.

Workflow 2: Route Leads Based on Historical Performance

Routing leads by territory, vertical or employee count? AI lets you go one step further.

  • Use AI to evaluate close rates by segment, region or competitor.
  • Assign leads to reps who have a higher likelihood of success based on historical performance.
  • Push routing outcomes into Slack or your CRM - with the reason why.

One of Default’s customers even routes competitive deals to reps who’ve beat that competitor before. That’s next-level efficiency.

Workflow 3: Prep Reps for Demo Calls Automatically

Forget scrambling before a call.

  • Pull all available info - emails, CRM notes, past calls, intent signals
  • Use AI to summarize the account, highlight key signals and recommend questions
  • Deliver the insights to reps via Slack or directly in your CRM

Why it matters: You’ll improve conversion rates without making your reps work harder. They’ll walk into every call prepared.

Workflow 4: Trigger Outreach Based on Website Behavior

If someone’s on your pricing page twice in a week, that’s not just a “visit” - that’s a signal.

  • Use intent tools to detect visitors
  • Run that data through enrichment + AI to write a tailored internal note
  • Route it to the right rep and insert into a sequence - before the lead goes cold

Pro tip: One of Default’s most effective triggers? Accounts that return to your site six months after going cold.

Workflow 5: Automate Account Research for Outbound

Give your reps back hours by handling this with AI.

  • Pull in data from Crunchbase, LinkedIn, website, news articles
  • Run through an AI node to summarize the opportunity
  • Feed insights back into Salesforce or push into Slack

Use cases include refreshing stale accounts, prepping for outbound, and even reacting to job changes or industry news.

“Prompt your AI to summarize an account based on your company’s ICP. Reps can personalize outreach with minimal effort,” said Thompson.

Learn more about automating GTM practices in our blog **A Case for Automation: GTM Document Management.**

Avoid the Biggest Pitfall: Over-Engineering

AI can supercharge your workflows - but only if you keep things simple.

“Just like with lead scoring before AI, the more rules you add, the less effective your system becomes,” warned Camela Thompson. “Test everything with small data sets first. Then iterate.”

Don’t try to build the perfect system on day one. Crawl before you run.

Final Thoughts: RevOps + AI = Better, Not Busier

These AI workflows aren’t just about saving time. They’re about improving conversion rates, qualifying faster, and closing more deals.

Take a crawl-walk-run approach. Learn to write better prompts. Ask your reps what’s working. Show your work - especially the why behind AI decisions.

Then keep iterating.

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Check out our blog and join the community here.

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