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Too many systems get bought, shelved, or flat-out rejected by the very teams they’re supposed to help. Pendo’s experts break down the biggest reasons adoption fails—and share the playbook for making sure your tools actually stick.
Improve every software experience from SaaS to Agents
Pendo is the only Software Experience Management (SXM) platform that helps you analyze and improve how customers and employees use software—across web, mobile, SaaS, AI, and agentic experiences.
Features
Pendo Analytics - Instantly track what drives user engagement, retention, and product success—no manual event tagging needed.
Pendo NPS - See how your product experience drives customer satisfaction with in-app NPS.
Pendo Session Replay - Session replay software allows your team to understand why users do what they do through video playbacks of their actions.
Forwrd by Pendo - Partner with GTM to build, refine, and deploy revenue-optimized models directly into business workflows.
Pendo Guides - Frustrated when users miss key features, struggle with onboarding, or disengage? Guide them with timely, non-intrusive help.
Pendo Listen - Scale your voice-of-customer programs with Pendo’s Feedback Agent.
Pendo Orchestrate - Combine in-app guides, email, and data for the personalized product communications your users deserve.
Pendo Agent Analytics - Delivering great software used to be dependent on having a big, specialized team. AI is rewriting those rules, helping smaller teams accomplish more than they ever imagined. Pendo AI is here to help you do the work and improve the Agents you build and deploy.
Our average member has more than 5 years of RevOps experience. That means you’ll have real-time access to seasoned professionals. All we ask is that you’re generous with your knowledge in return.
