In highly regulated industries outside of the tech sector (like Healthcare & Life Sciences or HLS), success depends on more than transactions. It’s about building trust and deeply knowing your customer. Jabra Hearing leverages the Salesforce platform to support sales, order management, and retail partnerships, delivering personalized audiology customer support.
Jabra, as an early AI adopter, is transforming how they serve patients and customers by analyzing every interaction, capturing insights from voice, chat, and messaging through AI-driven summaries to understand actionable insights, sentiment analysis, and soon case deflection, freeing teams to focus on high-value care while scaling operations. This everyday usage not only builds trust in AI but also creates a rich database that strengthens decision-making across the business.
In this roundtable, leaders from Salesforce, Jabra, and Operatus will share lessons learned in the implementation, governance, and adoption of AI in regulated industries. Walk away with practical strategies to scale your operations, strengthen customer relationships, and unlock new value from your data in HLS and beyond.
Not a member of the RevOps Co-op yet? Join here to connect with 18,000+ pros who love revenue operations!
"I have met more diverse RevOps professionals in this community than I ever expected. I love having a community of peers to exchange ideas with and get guidance from as well."
Join our global community, buckle up and enjoy the ride!
