As businesses continue to navigate the challenging economic landscape, customer retention has become an even more critical element of success. In the last 2-3 quarters, many companies have experienced workforce reductions, making it more important than ever to hold on to existing customers. Help Scout has helped many of their customers retain and renew their existing customers, with one even seeing a 26% increase in retention.
Join us for a lively discussion with Simona Burbacki, Director of Account Management, Help Scout, and Tim Bedford, Partner Development Manager, Ruby, about the latest tips, trends, and best practices for customer retention in 2023. This webinar will explore a range of topics including how to optimize customer engagement, reducing churn using data, leveraging customer feedback, and other strategies that can help you improve your customer retention rates.
Whether you're a business owner, RevOps professional, or someone looking to learn more about customer retention, this webinar is a must-attend event. Register today to secure your spot and gain valuable insights that can help you succeed in 2023 and beyond.
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